PRIVACY POLICY

1 Introduction

Your privacy is our priority. This policy explains how Nagaxpedia ("we") collects, uses, stores, and protects your personal data when you register and use our services. By registering, you accept the practices described on this page. This policy follows personal data protection principles, including Indonesia's Personal Data Protection Law (UU PDP).

2 Data We Collect

Registration data: username, email, WhatsApp number, and password (stored as one-way encrypted hashes — we cannot read your password). Transaction & bank data: bank name, account holder name, and account number for processing withdrawals. Game account data: game credentials, stored encrypted and used only to connect you to game servers. Automatic technical data: IP address (stored as a hash for security), device/browser type, and security activity logs such as login attempts and transactions. Support messages: messages you send via inbox and live chat, including conversation history.

3 Use of Data

Processing deposits, withdrawals, transfers, and game transactions. Verifying identity and preventing fraud, cheating, and system abuse. Contacting you about your account, transactions, security, or promotions you joined. Providing customer support, including AI assistants and human operators. Complying with applicable legal obligations. We never sell your personal data to anyone.

4 Data Security

All site traffic is encrypted using SSL/TLS. Account passwords are stored as modern hashes; game credentials are stored encrypted (not plaintext). Layered protection: request rate limiting, temporary lockout after failed logins, optional two-factor authentication (2FA), and password confirmation for bank data changes. Security logs store IP addresses as hashes — not raw IPs. Only authorized personnel can access data, and only as needed.

5 Cookies & Local Storage

We only use cookies essential to site functions: Login session (keeps you signed in; HttpOnly and SameSite, unreadable by third-party scripts), Age verification (remembers your 18+ confirmation, valid 24 hours), and Referral code (remembers who invited you at registration, valid 30 days and automatically deleted after use). You may delete or block cookies in your browser, but some features (e.g. login) will not work.

6 Sharing Data with Third Parties

We only share data as needed: Game providers — your game credentials are forwarded to game servers to launch games and sync balances. AI support services — messages you send in live chat are processed by a third-party AI service (Google Gemini) to generate automatic replies. Never share passwords or bank data in chat; official CS never asks for them. Legal obligations — when requested by authorities under due legal process. We do not allow third parties to use your data for their own purposes.

7 Storage & Retention

Account data is kept while your account is active. Transaction history and security logs are kept as long as needed for accounting, dispute resolution, and system security, then deleted or anonymized.

8 Your Rights

You may access and update your personal data (via the Profile page); request account deactivation and deletion of your personal data, provided no pending transactions exist; enable/disable 2FA and change your password anytime. Account deletion requests can be submitted via CS; identity verification is required for security.

9 Children Privacy

Our service is strictly for ages 18 and above. We do not knowingly collect data from minors. If identified, the related account is closed and its data deleted. Gamble responsibly — gambling is not a source of income and can be addictive.

10 Policy Changes

We may update this policy at any time. The latest version is always available on this page with the revision date at the top. Material changes are announced via your account inbox.

11 Contact

Questions about this privacy policy can be submitted via our Live Chat (available 24/7) or the Inbox menu in your account.